Welcome to Neftis Web Design. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our file storage, file sharing, online editing, and video conferencing services.
By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
1. Information We Collect
We may collect both “Personal Information” and “Non-Personal Information” about you.
1.Personal Information:
•Account Registration: When you register for an account, we may collect information such as your name, email address, password, and other contact information.
•Billing Information: If you make a purchase or subscribe to a paid plan, we may collect payment information (such as credit card details) through a secure payment gateway.
•Communications: If you contact us (e.g., via email, contact forms, or customer support), we may collect your name, email address, and the content of your message.
2.Content and Files:
•When you upload files or documents to our platform for storage, sharing, or editing, we store those files on our servers. These files may contain personal or sensitive information.
•If you use our online editing feature, any data (text, images, or other media) you input into documents or other files may also be stored on our servers.
3.Video Conferencing:
•When you use our video conferencing feature, we may collect metadata such as the date, time, and duration of the call, participants’ information (e.g., email, username), and any messages or chat logs shared during the session.
•We do not access or record audio or video content of your calls unless you choose to record and store it explicitly and you have obtained consent from all participants, where required by law.
4.Automatically Collected Information:
•Log Data: Our servers automatically record certain information (“Log Data”) when you use the Service, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on those pages.
•Cookies and Tracking Technologies: We may use cookies, beacons, tags, and scripts to collect information about your browsing activities, authentication, and user preferences.
2. How We Use Your Information
We use the information we collect for various purposes, including:
1.Providing and Improving the Service:
•To create and manage your account.
•To store, share, and facilitate editing of your files.
•To enable video conferencing functionality.
•To personalize your user experience and tailor content and offerings.
2.Communication:
•To send you administrative information such as security or support messages, updates, and account-related alerts.
•To respond to your inquiries, support requests, or other communications.
3.Analytics:
•To better understand how users access and use the Service.
•To monitor and analyze usage and trends, and to improve our website and services.
4.Security and Fraud Prevention:
•To detect, prevent, and respond to potential fraud, unauthorized activities, or misuse of the Service.
•To conduct risk assessments and to comply with legal obligations and requests from law enforcement.
5.Legal Compliance:
•To comply with applicable laws, regulations, or legal processes.
3. Cookies and Other Tracking Technologies
1.Cookies: Cookies are small text files that are placed on your device. We use cookies to help us:
•Remember your preferences and settings.
•Provide you with a more personalized experience.
•Analyze site usage and improve functionality.
2.Types of Cookies:
•Session Cookies: These expire once you close your browser.
•Persistent Cookies: These stay on your device for a set period or until deleted.
3.How to Manage Cookies:
•You can typically adjust your browser settings to refuse some or all cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the Service may not function properly.
4.Third-Party Analytics:
•We may use third-party analytics tools (e.g., Google Analytics) to help us measure traffic and usage trends. These tools collect information about how you interact with our Service.
4. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
1.Service Providers:
•We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processors, cloud storage providers, analytics providers).
2.Business Transfers:
•If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs.
3.Legal Obligations:
•We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
4.Protection of Rights:
•We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to the personal safety of anyone.
5. Data Retention
We will retain your information for as long as your account is active or as needed to provide you the Service. We may also retain and use your information to comply with our legal obligations, resolve disputes, enforce our agreements, and protect our legal rights. Once you delete your account or request deletion, we will securely dispose of or anonymize your personal data in accordance with this Privacy Policy and applicable laws.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:
•Encrypted storage and transmission of data (HTTPS/TLS).
•Restricted access to personal information by employees and contractors who need it for their job functions.
•Regular review of information collection, storage, and processing practices.
However, no method of data transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
7. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. The data protection laws in these jurisdictions may differ from those in your area of residence. By using our Service, you consent to this transfer, processing, and storage of your information in other countries. We will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
8. Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:
•Access and Update: You can view and update the personal information associated with your account by logging into your account settings.
•Deletion: You can request deletion of your personal information, subject to certain legal exceptions.
•Opt-Out: You may unsubscribe from marketing emails at any time by using the “unsubscribe” link in the email. You will continue to receive administrative messages about the Service.
•Data Portability: You can request a copy of your data in a commonly used and machine-readable format, where feasible.
To exercise any of these rights, please contact us at info@neftisss.com. We may request verification of your identity before acting on your request.
9. Children’s Privacy
Our Service is not directed to individuals under the age of [13/16 depending on jurisdiction], and we do not knowingly collect personal information from children. If you become aware that a child under the minimum age has provided us with personal information, please contact us immediately at info@neftisss.com, and we will take steps to remove such information and terminate the child’s account.
10. Third-Party Links and Services
Our Service may contain links to other websites or services that are not operated by us. This Privacy Policy does not apply to the practices of third parties, and we are not responsible for the content or privacy policies of such third parties. We recommend you review the privacy policies of any third-party sites or services before providing any personal information to them.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page, update the “Last Updated” date at the top, and, if changes are significant, provide a prominent notice or seek your consent if required by law. Your continued use of the Service after any updates indicates your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise any of your data protection rights, please contact us at:
•Email: info@neftisss.com
By using our Service, you acknowledge that you have read and agree to this Privacy Policy.